Terms and Conditions

Licence Agreement for the purchase of Collections MOSAiC.

This programme is protected by copyright law and international treaties.  Unauthorized distribution and copying of this program, or any portion of it, may result in severe civil and criminal penalties.
In no event shall IST, their agents, or the author be liable for any damages (or pecuniary loss) whatsoever arising from the use of, or inability to use, this product. 
This software is licensed on a per computer basis (You must purchase a licence for every computer running this software).
This product is licensed to the purchaser.  You must not reverse engineer, decompile or disassemble this product.

MOSAiC support plan 2011

Email and telephone support queries for MOSAiC related issues...
1st year all email and telephone support for MOSAiC related issues is FREE
From there on, all users get 4 FREE support units per year
Each unit is worth 15 minutes or part thereof
Additional units may be purchased when initial units have been used at a cost of:-

  • $22 for each unit 
  • $77 for blocks of 4 units

Alternatively, additional units can be purchased in advance i.e. in January each year, at a cost of

$44 for blocks of 4 units (this is a 50% discount on the per unit cost)

Note: All unused units will expire on the 31st December each year.


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